sky123 is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the rights you have under Philippine law.
All data transmitted between your device and sky123 is protected by TLS encryption. Your personal and financial information is never sent in plain text.
sky123 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
You have the right to access, correct, and request deletion of your personal data held by sky123 at any time, subject to legal retention requirements.
sky123 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the sky123 platform.
We use cookies to keep you logged in, remember your preferences, and understand how players use sky123 so we can keep improving the experience.
As a regulated gaming platform, sky123 is required to retain certain player records under the Anti-Money Laundering Act (AMLA) and PAGCOR directives.
This Privacy Policy ("Policy") describes how sky123 ("sky123," "we," "us," or "our") collects, uses, stores, and protects the personal information of players and visitors who access the sky123 online casino platform at sky123.club (the "Platform").
sky123 is committed to handling your personal data responsibly and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the directives of the National Privacy Commission (NPC). Where applicable, sky123 also adheres to the data handling requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) and the Anti-Money Laundering Council (AMLC).
By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, please do not use the Platform.
sky123 collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
When you create a sky123 account, we collect: full legal name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility (21+), and comply with PAGCOR and AMLA requirements.
To comply with Know Your Customer (KYC) obligations, we may collect copies of government-issued Philippine identification documents such as a passport, driver's license, PhilSys national ID, UMID, or SSS/GSIS card. We may also collect a selfie or live photo for biometric verification purposes.
When you make deposits or request withdrawals, we collect payment information including GCash account details, PayMaya/Maya account details, bank account numbers, and transaction records. We do not store full debit card numbers on our servers — card data is handled by our PCI-DSS compliant payment processors.
We record your gaming history, including games played, bets placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.
We automatically collect certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, referring URL, pages visited, and session timestamps. This data helps us secure the Platform, detect fraud, and improve performance.
If you contact our customer support team, we retain records of your communications, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration | Name, email, date of birth | Account creation, age verification |
| KYC / Identity | Government ID, selfie | Identity verification, AML compliance |
| Financial | GCash, bank account, transactions | Deposits, withdrawals, AML monitoring |
| Gaming Activity | Bets, wins, session history | Account management, responsible gaming |
| Technical | IP address, device, browser | Security, fraud detection, analytics |
| Communications | Support chat, emails | Customer service, dispute resolution |
sky123 uses your personal data for the following purposes:
Under the Philippine Data Privacy Act, sky123 processes your personal data on the following legal bases:
sky123 does not sell or rent your personal data. We may share your information with the following categories of recipients only to the extent necessary for the stated purpose:
We engage trusted third-party service providers to assist with payment processing, identity verification, fraud detection, customer support technology, and platform analytics. These providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy laws.
sky123 is required to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine regulatory bodies as required by law. We may also disclose data in response to valid court orders or law enforcement requests.
sky123 may share data with affiliated companies within its corporate group for internal administrative purposes, subject to the same data protection standards set out in this Policy.
In the event of a merger, acquisition, or sale of all or part of sky123's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will continue to apply.
sky123 retains your personal data for as long as your account is active and for such additional periods as are required by law or necessary for legitimate business purposes. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.
sky123 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While sky123 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your sky123 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Cookies are small text files placed on your device when you visit the sky123 Platform. They help us recognize your browser, remember your preferences, keep you logged in, and understand how players interact with the Platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the sky123 Platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by sky123:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12. We will respond to your request within 15 business days. We may need to verify your identity before processing your request.
sky123 is strictly intended for players aged 21 years and above. We do not knowingly collect personal data from persons under 21 years of age. If we become aware that we have inadvertently collected data from a minor, we will promptly delete that data and close the associated account.
If you believe that a minor has registered on the sky123 Platform, please contact us immediately at the details provided in Section 12 so that we can take appropriate action.
sky123 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to taking effect. The date of the most recent revision is displayed at the top of this page.
Your continued use of the sky123 Platform following the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:
Email: [email protected]
General Support: [email protected]
You may also reach us via the 24/7 live chat feature available on the sky123 Platform. We aim to respond to all data privacy inquiries within 15 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) through their official channels.
Your data is protected. Your privacy is respected. Join the sky123 community and enjoy a secure gaming experience built for Filipino players.
21+ only | Play Responsibly | PAGCOR Regulated